Technical Support

So what can I expect in terms of technical support?

By default, all customers receive standard technical support for break-fix events. If something breaks or isn't working, then you can open a ticket with our support team via live website chat or email and we'll take care of it as per our support options.
Speaking of support options, here are our most popular packages tailored to suit the needs of our clients.
Related topics:

Technical Support Offers

Standard Plus Elite
Price per seat/mo $0 $69 $89
What is included
Discounted rate available for Managed-Azure customers
Discounted rate available for Cybersecurity customers
Access to KB articles
Microsoft Premier Support
Office 365 online services support
Cloud-based managed networking
Office 365 desktop support
3rd party application management
Mobile device support for Office 365
Knowledge-based articles
Priority phone support
Remote assistance
5 AM to 5 PM (M-F)

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