Enterprise-grade phone system
Call from anywhere, on any device through the Teams app on desktop, mobile, web, and desk phones.
Reliable and secure calling delivered from Microsoft’s trusted cloud.
PBX
Instant messaging
Call forwarding
Online meetings
Auto attendants & call queues
Mobile calls
Audio conferencing
Telephony
Task & project management
File sharing and co-authoring
Customer service
Conference room systems
What is Microsoft Teams Phone with Calling?
Teams Phone with Calling (previously called Business Voice) makes it easy for small and medium-sized organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's the perfect replacement for traditional telephony providers and in-house phone systems, both of which can be difficult and costly to manage. You can set up toll and toll-free numbers, call menus to help callers get to the right department, audio conferencing so you can host meetings with anyone, and much more. You can even provide your employees with their own phone numbers so they can get direct calls.
Business Voice does all of this by wrapping Microsoft 365 Phone System features into an easy-to-manage bundle. You don't need to worry about choosing the right plan or feature; they're all there and set up for you. Because Phone System is a part of Teams, you can turn any PC, Mac, or mobile device into a phone that can use your Teams phone number.
Here's a short video that gives you an overview of Teams Phone with Calling (2:13 minutes):
Simplify communications
with an all-in-one solution
Bring together calling, chat and meetings in an all-in-one app.
Quickly start a call from Teams, Outlook or your mobile device.
Collaborate in the Office apps within calls and meetings.
Work across Teams & Outlook seamlessly with unified contacts and calendars
Call from anywhere, on any device
One phone number across your computer, mobile & desk phone.
Turn a call into a group meeting without hanging up or re-dialing.
Add flexibility to meetings with a dial-in conferencing number.
Choose from a range of personal and shared devices built for Teams.
Secure, reliable, & rich calling
Enjoy cloud calling features like consultative transfer, music-on-hold, cloud voicemail, & more.
Work as a team with group call pickup and delegation.
Use built-in auto attendants & call queues or connect your contact center software.
Improve uptime with built-in redundancy & load balancing
Streamline management
Save time & money with a single provider for your communications.
Easily add phone numbers with the familiar Teams Admin Center.
Monitor & resolve performance issues with call analytics & quality dashboard.
Get dial tone your way with a calling plan from Microsoft or a third-party provider.
Introducing Microsoft 365 Business Voice
A cloud-based phone system that provides you with the ability to make and receive calls from any phone number. It integrates with Office 365, and together they deliver an all-in-one communication and more.
How to place a call with Microsoft Teams
Microsoft Teams helps you simplify your enterprise voice services with a reliable, high-quality integrated calling solution built on the Microsoft cloud. This demo shows how to use the Calling feature on Microsoft Teams.
Transform every conversation with Microsoft Teams phones
Microsoft Teams phones provides a complete phone experience for calling and meeting. Customers are able to quickly and easily join meetings, make phone calls and listen or read voicemails.
