Microsoft Teams with Business Voice

Staying connected in real-time is essential

 

Microsoft Teams brings it all together

Microsoft Teams brings it all together

 
PBX

PBX

Instant messaging

Instant messaging

call forwarding

Call forwarding

 

online meetingsOnline meetings

call attendants and call queuesAuto attendants & call queues

mobile callsMobile calls

 

 

audio conferencingAudio conferencing

telephonyTelephony

task and project managementTask & project management

 

file sharing and co-authoringFile sharing and co-authoring

customer serviceCustomer service

conference room systemsConference room systems

What is Microsoft 365 Business Voice?

Microsoft 365 Business Voice makes it easy for small and medium-sized organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's the perfect replacement for traditional telephony providers and in-house phone systems, both of which can be difficult and costly to manage. You can set up toll and toll-free numbers, call menus to help callers get to the right department, audio conferencing so you can host meetings with anyone, and much more. You can even provide your employees with their own phone numbers so they can get direct calls.
 
Business Voice does all of this by wrapping Microsoft 365 Phone System features into an easy-to-manage bundle. You don't need to worry about choosing the right plan or feature; they're all there and set up for you. Because Phone System is a part of Teams, you can turn any PC, Mac, or mobile device into a phone that can use your Business Voice phone number.
 

Here's a short video that gives you an overview of Business Voice (2:13 minutes):

 

What Teams with Business Voice can do for you

Simplify communications all in one wideSimplify communications
with an all-in-one solution

Bring together calling, chat and meetings in an all-in-one app.

Quickly start a call from Teams, Outlook or your mobile device.

Collaborate in the Office apps within calls and meetings.

Work across Teams & Outlook seamlessly with unified contacts and calendars

Call from anywhereCall from anywhere, on any device

One phone number across your computer, mobile & desk phone.

Turn a call into a group meeting without hanging up or re-dialing.

Add flexibility to meetings with a dial-in conferencing number.

Choose from a range of personal and shared devices built for Teams.

Secure and reliable

Secure, reliable, & rich calling

Enjoy cloud calling features like consultative transfer, music-on-hold, cloud voicemail, & more.

Work as a team with group call pickup and delegation.

Use built-in auto attendants & call queues or connect your contact center software.

Improve uptime with built-in redundancy & load balancing

streamline managementStreamline management

Save time & money with a single provider for your communications.

Easily add phone numbers with the familiar Teams Admin Center.

Monitor & resolve performance issues with call analytics & quality dashboard.

Get dial tone your way with a calling plan from Microsoft or a third-party provider.

 

See Microsoft Teams with Business Voice in action

 

Introducing Microsoft 365 Business Voice

A cloud-based phone system that provides you with the ability to make and receive calls from any phone number. It integrates with Office 365, and together they deliver an all-in-one communication and more.

Schedule a meeting

 

How to place a call with Microsoft Teams

Microsoft Teams helps you simplify your enterprise voice services with a reliable, high-quality integrated calling solution built on the Microsoft cloud. This demo shows how to use the Calling feature on Microsoft Teams.

Schedule a meeting

 

Transform every conversation with Microsoft Teams phones

Microsoft Teams phones provides a complete phone experience for calling and meeting.  Customers are able to quickly and easily join meetings, make phone calls and listen or read voicemails.

Shop for hardware

 

Microsoft Teams Calling Made Simple​ | DB149

Calling in Teams is simple to deploy and use. Learn the basics of Teams Calling while finding out the latest in Calling such as new calling experiences and collaborative calling.

Schedule a meeting

Is Business Voice right for my organization?

Business Voice is right for those with up to 300 users per tenant and one of the following Microsoft 365 subscriptions:

Microsoft 365 Business Basic
Microsoft 365 Business Standard
Microsoft 365 Business Premium
Microsoft 365 F1
Microsoft 365 F3
Office 365 F3
Microsoft and Office 365 Enterprise E1 or E3
Microsoft 365 and Office 365 Education A1 or A3
Microsoft 365 and Office 365 Government G1 or G3
Microsoft 365 Nonprofit Business Basic
Microsoft 365 Nonprofit Business Standard
Microsoft 365 and Office 365 Nonprofit E1 or E3

 

Add Microsoft 365 Business Voice for only $20

Make and receive calls from anywhere, in Microsoft Teams

Microsoft 365 Business Voice is a modern cloud-based telephony solution in Microsoft Teams. Together they deliver an all-in-one communication solution bringing together calling, chat, and meetings into a single application.

 

What’s included 

Enterprise-grade phone system

Call from anywhere, on any device through the Teams app on desktop, mobile, web, and desk phones.

Reliable and secure calling delivered from Microsoft’s trusted cloud.

.

Built-in audio conferencing

Add flexibility to your meetings with a dial-in number, integrated into every online meeting.

Dial-in audio conferencing for up to 250 people per meeting.

Calling plan

Make and receive PSTN calls to any number. Includes 3,000 minutes per user/mo within the US & Canada.

Get new phone numbers or migrate existing ones.

No Contracts

Others will make you sign a 12-month contract for your licenses. We won't. Period.

Security Alerts

Get alerted of suspicious activity and cyber-attacks on your account.

Save Money

Microsoft charges you extra to pay month to month. We don't. Period.

Tech Support

Technical support from a stellar close-knit team who won't put you on hold for an hour.

 

Visit BeMo Online Store for Office 365

 

The differences between Business Voice and Enterprise Voice

All same features & functionality, exception for the following

  Business Voice Enterprise
Admin

SMB specific calling rules

 
# users 300

unlimited

Prerequisite

Any Microsoft 365 plan with Teams

Most Microsoft 365 plans with Teams
(not available on SMB plans)

Availability

3 markets
(US, UK, CA)

18 markets
(US, UK, CA, AU, BE, CH, FR, DE, DN, IE, IT, JP, PR, PT, NL, ES, SE)


 

 

Microsoft is recognized leader in unified communications

 

Highest in ability to execute among UCaaS providers

The Gartner Unified Communications as a Service (UCaaS), Worldwide 2020 Magic Quadrant has Microsoft Teams at the highest position for Ability to Execute in UCaaS.*

See the Gartner report >

 

Highest score in strategy among UCaaS providers

The Forrester Wave™: Unified-Communications-As-A-Service (UCaaS) Providers, Q3 2019 named Microsoft Teams as a leader in UCaaS.

See the Forester Report > 

 

Total Economic Impact™ study

Commissioned Forrester Consulting research shows Microsoft Teams Calling has a three-year return on investment of over 130 percent and can save mobile employees 1.25 hours per week.

Read the TEI study > 

* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.