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Your employees have high expectations from their technology.
The days when IT simply meant managing file and email servers are long gone.
Simply put: It's not 2006 anymore.
Your employees are demanding to work from anywhere on any device, using their 100+ SaaS tools.
Plus, they don't want to remember their passwords, they don't want to use a slow VPN, and they are click-happy...
It's just a matter of time that one of those phishing emails turns into a $10,000+ wire transfer or an email blast to all your customers (we've seen it too many times). It's becoming impossible for one person to have the breadth of knowledge to handle all that. Managing devices remotely? Problems with Outlook? Deploying a server in Azure? Microsoft pushing monthly updates with new features in Office 365 and making changes to the Admin Panel so you have no idea where things are anymore? Oh man, how is one person supposed to keep on top of all of this? 😱
It's a trap... you can't stay on top of all of it, you've been set up to fail and fall behind. Technology is quite literally moving too fast in every direction for you to manage all of it.
So, what does having Managed IT mean? Watch this interview to find out:
Let us take a load off of you! We're here to make your life less stressful by augmenting your team and getting you back on track.
You've been so heads-down in the day-to-day that you haven't been able to look ahead. We're going to help you by creating a long-term plan for you, training your employees on how to actually use their technology, enabling cybersecurity defenses, and handling some of those tickets so that you can breathe again! Sound good? Learn more below 👇
Julia interviewed some of our current Managed IT customers to see what they had to say. Watch the interviews below!
|Managed IT||Managed IT 24/7|
|Office 365 Technical Support|
|Line of Business Apps Technical Support
Need help with things like QuickBooks Server, Adobe Create Cloud, and other line of business apps that need to be supported, we've got your back.
While we have a strong preference for CISCO Meraki, as long as you have networking gear that we think is up to date, we'll manage it for you.
|Cybersecurity Breach Response Support
The foundation of smooth sailing Managed IT is having a strong security foundation. We will be configuring our Diamond Cybersecurity plan to ensure you have the very best we have to offer.
|Coach-led Microsoft 365 Training
We partner with Storyals, a Microsoft Partner that specializes in Microsoft 365 employee adoption, this means 1-on-1 training to ensure that everyone knows how to use all the tools they have available to them!
|Dedicated Customer Success Manager
Your CSM will be your IT Advisor and will be building out your long term plan and then meeting with you on a monthly-basis to ensure your are successful and everything is going according to plan. Our CSMs are often very technical and have years of IT experience.
|Quarterly IT & Compliance Review
Each quarter, you will have an IT and compliance review with a vCISO.
|8AM to 8PM EST, Monday through Friday|
|24 hours, 7 days a week|
|Web Chat, Email, or Phone|
|Monthly Payments + No Annual Contracts
That's right, our Managed IT subscription is like Netflix or Hulu, there's no commitment, so you can cancel anytime. That means we have to immediately show you value, month after month.
You will receive one consolidated bill that includes all of your Office 365 licenses, Cybersecurity plan, Managed IT plan, and anything else you buy from us.
|Payment via Credit Card or ACH|
If you found yourself feeling as if we were reading from a day in your life above, then you probably have come to the conclusion that you need Managed IT but...really, what is Managed IT? If you didn't already catch it, check it out. Our Sales Engineer, Brandon Lecoq, explains Managed IT from A to Z.
If you noticed this included feature from the Support section above and would like to know more, you're in luck! Julianne Hemingway, CEO of Storyals (a BEMO partner) shares the answer to all your training questions in this video.
Managing your technology is becoming too complicated. Gone are the days when a part-time IT person would help setup your email and file server, and make sure your devices are working properly... Employees now expect so much more out of IT.. people want to work from anywhere and on any device. They want their 100+ SaaS tools to be integrated and they don't want to remember any passwords. While all that is nice, it's becoming pretty overwhelming for one person to manage, and it's impossible for one person to have the breadth of knowledge to do all this stuff!
They are the only company in the world that offers solutions for a complete IT vertical, starting from the Operating System all the way up to cloud computing. That means all of your technology is fully integrated and everything IT + Security is managed in a single portal. Not to mention that you save a ton of money when everything is bundled into the same technology.
There is so much going on in Microsoft 365. In fact, we're pretty sure you and your employees don't even know half of what you can do with it. As a company that runs entirely on Microsoft, we're going to make sure that you are successful with all the available tools!
A happy experience with Managed IT starts with the right foundation. We know that you're looking to hire a company to "just offload my tickets", but we're here to tell you... those tickets aren't going away because you haven't set it up right the first time.
We want to do more than just handle your tickets. You're hiring us to make your employees more productive and your business more agile and with our years of experience, we'll do just that.