DRAMA-FREE MANAGED IT
Regain your focus. Retain your sanity.
Small business IT is hard.
On-boarding, tech support, maintenance, devices, hybrid workers, security audits, password resets...it never stops.
Your company is growing. Tech is critical to your success. Expectations are rising. You can't keep up.
Wouldn't it be nice to just hand this off?
Managed IT for Small Business
Turn your weakness into strength and get back to business.
BEMO keeps your environment, applications and networks at peak performance. We assist in onboarding and offboarding. We take over in the event of a breach. And we report on your IT situation quarterly to make sure you are set up for success.
Think of it as staff augmentation, outsourcing your IT, or simply adding some new faces to the team to take your game to the next level.
No more sleepless nights, no more password resets on vacation, no more living day-to-day hoping nothing else goes wrong.
We'll get things under control today and help you plan for tomorrow.
Key Elements
Our world-class Managed IT Service covers all the bases, takes away the headaches from Day 1, and is designed for growing SMBs:
Technical Support
Support for all aspects of Microsoft 365: Windows, Office, Teams, hardware, software and all the rest. You focus on business, we focus on support.
Application Support
Support for all business applications: Quickbooks, Adobe Creative Cloud, Marketing applications and more. If you depend on it, we got you covered.
Network Support
We prefer CISCO Meraki for networking, but as long as you have an up-to-date network infrastructure, we'll manage your network for you.
Breach Response
In the event of a breach, you need immediate response by trained professionals to limit the damage. Diamond Security has you covered.
Availability
Choose support during business hours (5am-5pm PST), 24/5 Support, or 24/7/365 Support for the coverage you need when you need it most.
Quarterly Review
Each quarter, our vCISO will do a full IT and/or compliance review with you to answer all questions and ensure that everything is on track.
Multi-Channel Communication
Support that works the way you do. Communicate via web chat, video conferencing, telephone, or email. Your choice, every time you need support.
Flexible Payment Options
Choose from annual pricing (billed monthly) or month-to-month pricing. Pay via credit card or ACH for even greater financial security.
Consolidated Billing
No puzzles here. You get one bill that includes you Office 365 licenses, Security plan, Managed IT plan, and anything else you buy from us.
Plans and Pricing
Select the plan that best fits your needs (requires Silver or greater cybersecurity):
Optional Add-ons
Take your productivity to the next level with these additional features. Please contact us for more information.
Microsoft Teams Calling
Allow your team members to make and receive external calls without ever having to leave Microsoft Teams.
Virtual Desktop
Give remote workers and contractors an easy way to contribute without having to send them a physical machine.
Instructor-Led Training
Level-up your team with instructor-led technology, HR, and business training. Multiple packages available.
Company VPN
Allow remote and traveling team members to connect and work securely using a Virtual Private Network (VPN).
Cloud Backups
Safeguard your cloud data for business continuity or compliance purposes using Skykick.
Cloud Printing
Allow printing from anywhere with a cloud-based print server from Printix.
Password Management
Help your users remember their passwords with an advanced password manager.
How our clients feel
"I've been a BEMO customer for over 10 years. Speedy response to tickets, personal emails when needed to help with issues, and the super simple way I can add to my licenses and be up and running with a new user in minutes."
Cindy L.
"I cannot speak highly enough about the entire BEMO team! Anyone working with them will find that the team is as responsive, accommodating, and dedicated as they come."
Bryce B.
"Choosing BEMO is like pushing the "easy" button. BEMO's professionalism, and ability to work well and in harmony with other companies, makes them a top referral for me."
Daniel H.
Frequently Asked Questions
The Top 10 questions we get about Managed IT as a Service for Small Business:
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1) How long does it take to set up Managed IT for a small business?
We are ready to start today.
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2) What if I'm not in a Microsoft environment?
We'll migrate you. This isn't our first rodeo. We've migrated over 1,000 clients.
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3) Why should I migrate to Microsoft?
Microsoft are the only company in the world that offers a unified IT ecosystem from the operating system all the way up to cloud computing. From a performance perspective, everything is designed to work seamlessly. From a cost perspective, your small business saves in the long run because everything you need is under the same umbrella.
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4) Why is the Diamond package required for breach response?
Diamond is the only package that adds Managed Detection and Response (MDR) -- the basis needed for response to a cyber attack or breach.
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5) What is included in the Quarterly Review?
Anything you want! We will help you plan your IT roadmap, IT budget, security posture, technology migrations, compliance journey, or anything else you need to ensure you are on track to meet your small business goals.
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6) Can I switch my plan after I start?
Absolutely. We are here to help you succeed and are designed for companies that grow over time. If you need to upgrade, just let us know. Our clients do it all the time.
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7) Do you use AI chatbots or AI support agents?
We do not. There will always be a real human being that you know and recognize by name on the other end of any support exchange.
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8) Do I have to install software on my end to make this work?
You do not. We use standard Microsoft products and services.
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9) Is this really as simple as you make it sound?
Yes.
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10) How do I start the process?
Book a meeting with us. We'll talk through everything with you.