4 min read

What You Can Expect From BEMO’s Remote IT Services

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Get your questions answered by certified IT experts, no matter where you are in the world.

Until the COVID pandemic began, most IT support companies worked on-premises, in your office, at your desk, on your hardware. Despite our transition to remote work and the flexibility working in the cloud provides, the majority of IT support comes from firms that still operate with a primarily on-prem mentality (though some may now offer limited services remotely). In addition to being a little stuck in the past (and stuck on-prem), most IT firms charge exorbitant prices aimed toward major enterprise clients. In our digital world, full of businesses of all shapes and sizes, shouldn't we expect more?

Yes.

So what do you do if your business isn’t a huge corporation located in a major metropolitan area with an IT firm just across the street? You work with BEMO, that’s what.

BEMO is completely different from the IT firms you may be used to. We have always operated remotely, in the cloud, with the goal of bringing remote IT services to businesses that don’t necessarily need or want their own dedicated enterprise-level IT team. We also cater almost exclusively to the underserved market of small and medium-sized businesses that can’t or don’t want to work with huge mega-firms.

BEMO makes it easy to fill your IT department with qualified experts who will keep your business operating smoothly and securely.

Get in touch with us today by filling out the form above 🔝, or keep reading to see if BEMO is the perfect solution to your IT needs.


Here’s What You Can Expect From BEMO’s Remote IT Services

You’ll work with specialists who love helping small to medium-sized businesses.

Historically, there have been two kinds of third-party IT companies:

First, you have the brick and mortar shops that provide one-on-one assistance to individuals who run into trouble with their home or small business system—think of the “Geek Squad” at Best Buy or your local computer repair shop.

Your second option would have been to contract with the huge, multi-billion dollar, publicly traded companies that contract primarily with large enterprises.

Until BEMO came along, there were traditionally very few remote support IT companies that served as the happy middle ground between individuals and giant corporations. With BEMO, businesses with anywhere from 20 to 200 users can receive IT help tailored to their specific needs.

You’ll get exactly the remote IT support services you want with the flexibility you need.

Every business is unique, but we’ve worked with a large enough variation of customers to recognize the best solutions in any given scenario. We’ll work with you to come up with a support plan that will help you breathe easy again!

Here are some common situations our clients face. Do any of them sound familiar?

  • Maybe you’ve purchased a stack of software and services, and you’re beginning to find they don’t play very well together. You may have a Google product here, Slack over there, and Microsoft powering most things behind the scenes. Inevitably, some information gets lost in translation. You know you need to migrate over to one cohesive stack, but you have no idea where to start. Another not-so-fun aspect of this? The multiple bills you have to pay to your various vendors (unless you happen to have a bookkeeper who LOVES extra work).

  • You have exactly the setup you want but for some reason, you’re experiencing unexpected problems, and you’re not sure where to turn for help, nor do you have the time to troubleshoot on your own.

  • Everything works fine most of the time, but your existing IT team is overwhelmed and can’t keep up with the workload and keeping their heads up long enough to look towards future innovations you need to plan for? Don't plan on it.

  • You’re just getting started setting up an IT department and software stack, and you’d like some expert guidance so you can make the right choices that will serve you in the long-term without suffering through trial and error.

  • You keep hearing about cybersecurity attacks—or maybe your company has even become a victim of one. You need to implement a stronger cybersecurity defense, and you want to make sure it’s bulletproof and configured correctly.

Whether you’re facing one of these situations or something completely different, remote IT support is just a phone call or an email away. Come to us for help with migrations, IT application management, cybersecurity, and whatever else your company might need.

We’ll fit your existing structure. Use us for everything or augment your own IT team; it’s your choice.

Many of our customers come to us when they realize their business has grown to a point where their original, in-house IT team can’t handle the workload or the complexity of the company’s expanding needs.

Or if your “IT department” is actually made up of employees from other departments who have higher-level technology knowledge (read: Johnny and Janie both have the new Android. They must be in the know, right?!) and who have volunteered to do double-duty, you know exactly what we mean. In such cases, it’s a relief to be able to offload the growing IT responsibilities to our dedicated team.

Or, perhaps you’ve worked with your IT department for years and have no interest in replacing them or downshifting their IT tasks. Your employees simply need a little extra help managing the workload, solving complex problems, or taking care of tedious tasks that soak up a lot of time (time that could be better used elsewhere). We are happy to have our experts augment your existing team and fit into the structure you’ve built since you already know what works for your business.


BEMO is the expert IT team you’ve been searching for.

If you’ve been shopping around for an IT firm that will be the perfect fit for your company, but something just doesn’t feel right about working with a local IT shop or an international behemoth, you’re finally in the right place. Our excellent TrustPilot ratings confirm that we’re making a real difference in this vastly underserved market—and we’d love to work with you, too!

If your company needs remote IT help, get the conversation started by filling out this form:

 

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